I have a blue screen of death, should I reformat or call for remote help?

Has your PC just experienced the dreaded “blue screen of death”? Most Windows PC’s at some point in their lifetime may experience a major system fault which will prevent you from being able to do anything on your computer. The system crash normally results in a full blue screen error message, often with an equally large numbered sequence of numbers. There can be several causes of a blue screen crash and often they can be both software and hardware related. However if your PC has just experienced this fault what should you do? If this fault continues then is a Windows Reformat needed or should your call a computer repair specialist for remote help? In this brief guide we will explore the options to repair your computer quickly.

What has caused your blue screen crash?

Your first priority is to try to identify what has caused your blue screen error. You can help identify this by thinking back to at what point your computer crashed? You should ask yourself the following questions before proceeding:

  • Have you just installed new software or hardware? – New system changes such as adding more memory, updating your drivers or even installing a powerful new piece of software is a common cause of the blue screen of death. You can try undoing this by uninstalling that hardware or removing recently installed software by using system restore or starting up windows using the last known configuration option when booting.

 

  • Have you got enough space on your hard drive? – Windows itself needs a minimum amount of free space to operate successfully and issues like data corruption can cause issues. Check your disc partition to ensure at least 150 MB is available and also run system tools like Windows disk derangement to tidy up your drive.

 

  • Is your Windows version up to date? Microsoft constantly releases new updates and patches for Windows. Ensure that you have the latest update and turn on auto-updating. If you have experience the blue screen of death after a recent update, then consider rolling windows back to the last successful configuration.

 

  • Do you have a virus? There are lots of nasty computer viruses that can damage your PC and cause a blue screen crash. Ensure your anti-virus software is up to date and run scans on your boot able drives for bugs

If you have checked all of the above or your computer is permanently stuck on the blue screen then you have two further options:

Call Remote Computer Repair– Blue screen of death errors are also known as stop crashes because the computer will not allow you to do anything. If this fault keeps on happening, you may wish to call a computer repair expert. By allowing remote access, your computer engineer will be able to remote control to your PC and resolve the issue. They will do this by analyzing the error message code (long number) and taken appropriate action such as uninstalling incorrect software drivers or freeing up disk space for Windows. If you are a computer novice or pressed for time, then a quick call to a remote computer repair assistant can be a life saver.

Reformat – This is often considered the final option if you have tried everything else to fix your computer, then you can perform a hard drive reformat. This will completely wipe out all of the corruptions but also files so try to back everything up before you perform a reformat. Reformatting is similar to a factory reset, returning your drive back to its original form. The easiest way to perform a Windows Reformat is to simply pop the original Windows Installation CD and select the option to reformat. By carefully following the options you will be able to reformat and reinstall a fresh copy of Windows back on to your PC which should resolve your blue screen crash issues.

 

We hope that this guide has helped you understand your blue screen of death fault and explore the options available.

Tagged with: blue screen, Death, virus
Posted in Errors

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